Team
Built by operators, engineers, and control-theory researchers.
Echo is sensitive infrastructure for frontline workforces. The team combines operations experience, real-time systems engineering, scientific depth, and commercial discipline to build risk controls that can be trusted inside enterprise operating systems.
Why This Team
The credibility that matters is operational, technical, scientific, and governed.
These markers are provenance, not customer proof. Echo is not claiming these organisations endorse, buy, or partner with the product. They show the environments that shaped the team’s judgement.
Operators before observers
Echo is built by people who understand how risk feels on the ground, not only how it appears in a dashboard.
Infrastructure before theatre
The product must plug into risk controls, SOPs, standards, policies, and assurance routines.
Privacy before extraction
Trust is not a brand claim. It is a product boundary that protects signal quality.
Mechanism before mood
Psychosocial Control Theory gives Echo a testable model for invisible risk, not a loose wellbeing vocabulary.
Frontline operations
Fletch Young
Founder / CPO
Built WA operations for Uber, worked inside BHP mining and metallurgy, and later led enterprise healthcare AI strategy. Fletch brings operator pattern-recognition to the problem Echo is solving: invisible risk moving through frontline systems before anyone can see it.
Team experience includes
Provenance only. These markers do not imply endorsement, partnership, or customer status.
Real-time engineering
Leonardo Fernandez Sanchez
Founding CTO
Ex-Unilever Digital Ventures and McKinsey Digital. Leo has built and rebuilt high-throughput digital systems where reliability, speed, and operational simplicity matter. Echo depends on that discipline: voice orchestration, secure data flows, and evidence systems that keep running.
Team experience includes
Provenance only. These markers do not imply endorsement, partnership, or customer status.
Scientific mechanism
Prof. Warren Mansell
Psychology Advisor
Academic leader in Perceptual Control Theory and Method of Levels, with an academic path spanning Cambridge, King’s College London, and Oxford. Warren guides Echo’s psychological model strategy so psychosocial risk is treated as a control problem, not a vibes problem.
Team experience includes
Provenance only. These markers do not imply endorsement, partnership, or customer status.
Capital and growth discipline
Mark Heath
Commercial Advisor
From Goldman Sachs investment banking to Uber ANZ leadership and scale-up operations. Mark brings commercial discipline for building a category without confusing early momentum for repeatable infrastructure.
Team experience includes
Provenance only. These markers do not imply endorsement, partnership, or customer status.
Operating Posture
Echo has to earn trust before it can generate signal.
That is why the team page is restrained. The point is not a logo wall. The point is that Echo is being built by people who understand frontline operations, secure systems, behavioural science, and enterprise risk governance.