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Echo

Legal & Trust

Bare Worker Terms and Privacy Notice

These terms explain how Echo operates for Bare workers, what information is collected, what managers do and do not see, and the choices and protections that apply.

Tenant: Bare Funeral Group Pty Ltd (ABN 57 635 013 286) Applies to: Bare workers participating in Echo Effective: Draft for review Noindex legal reference

1. Parties and responsibility

Bare Funeral Group Pty Ltd (ABN 57 635 013 286) is responsible for deciding how Echo is used in its workplace to support work health and safety, psychosocial risk control, and operational follow-up. Echo provides the technology service and handles personal information to deliver and secure the Echo check-in service.

Echo handles personal information as if the Australian Privacy Principles apply in full, including collection, use, disclosure, security, access, and correction safeguards.

2. Participation model

Bare uses a mixed model. Some cohorts may participate voluntarily; other cohorts may be directed to participate as a WHS safety control. Bare will tell each worker which model applies to their team.

Even where participation is required as part of a safety process, workers control what they say. Sensitive or personal disclosure is not mandatory.

3. Channels

Echo may contact Bare workers by phone, SMS, and email to schedule, remind, conduct, or follow up check-ins.

4. What Echo is and is not

  • Echo is a short check-in service about how work is going, with a focus on safety, psychosocial risk, morale, and operational friction.
  • Echo may provide simple reflections or prompts to workers.
  • Echo gives Bare privacy-safe cohort insights and action prompts.
  • Echo is not an emergency, medical, counselling, legal, or crisis service.

5. Information collected

  • Spoken answers, voice notes, ratings, or short text responses workers choose to provide.
  • Basic work and contact details supplied by Bare, including name, phone, email, team, role, site, roster, and reporting context where needed.
  • Call metadata, delivery metadata, completion status, and interaction data.
  • Derived risk themes, psychosocial hazard tags, morale or engagement signals, and control-loop evidence.

6. What managers may see

Managers and approved leaders may receive privacy-safe Vibe Reports or Action Briefs describing cohort-level themes, operational conditions, and suggested actions. Managers do not receive raw audio, raw transcripts, private coaching content, or identity by default.

Echo does not usually report segmented insights for groups smaller than 7 people and may further suppress or generalise content where re-identification is reasonably possible.

7. How information is used

  • To deliver Echo check-ins and worker-facing reflections.
  • To help Bare identify and control psychosocial and human-factor risks.
  • To create privacy-safe reports, Action Briefs, evidence records, and control-loop summaries.
  • To maintain and improve Echo using de-identified or aggregated data where reasonably possible.
  • To respond to serious safety, legal, or WHS obligations.

8. Retention

Echo and Bare retain records for the minimum period required in the relevant jurisdiction to reasonably conduct the service, support WHS due diligence, maintain control-loop evidence, and meet legal, insurance, regulatory, or record-keeping obligations. Records may be deleted, irreversibly anonymised, or retained in aggregated form once no longer needed.

9. Worker choices and controls

  • Workers can answer briefly or in detail.
  • Workers can skip individual questions.
  • Workers can ask what happens with their information.
  • Workers can request access, correction, export, or deletion where available under applicable law and operational limits.
  • Workers can raise privacy concerns through Echo at hello@echo-control.com or through Bare's internal path, which is to be confirmed.

10. Acceptable use

Workers should use Echo honestly and respectfully for issues that affect work, health, safety, wellbeing, or operational conditions. Echo must not be used to threaten, abuse, harass, make deliberately false reports, interfere with systems, or hide unlawful conduct. Good-faith concerns remain protected even where all facts are not yet known.

11. Emergency and support lines

Echo is not an emergency service. In immediate danger, workers should contact emergency services: 000 in Australia or 999 in the United Kingdom. For crisis support in Australia, workers can contact Lifeline on 13 11 14.

12. Contact