Simple Seat Pricing
US$14 per worker / month
Predictable SaaS subscription
- 90-second worker check-ins
- Risk heatmaps & ISO 45003 pack
- Private coaching + management dashboards
Two simple options. Always net-positive.
Choose between a flat per-worker plan or a low enterprise fee plus shared savings. Either way, Echo pays for itself.
Pricing options
Enterprise Savings Share
Low flat fee + 20% of verified savings
Savings = reduced premiums, reserves, and stop-loss
Always net-positive after Echo's fee
- All features of Simple Seat Pricing
- Premium credit workflows with carriers
- CFO-ready savings reports
Echo vs Peakon vs Culture Amp vs Online Training
Hear from the frontline in their own words – not just in another survey.
| Criteria | Echo 🛰Best for frontline & deskless workforces |
Peakon 📊 |
Culture Amp 🧩 |
Online training 🎓 |
|---|---|---|---|---|
| Best for | Psychosocial risk, sentiment and operational insight from the frontline. | Org-wide engagement & sentiment tracking. | Employee experience, performance, DEI. | Showing people have completed required training. |
| How it listens | 📞 60–90 sec phone/voice check-ins with adaptive questions (no apps, no logins). | ✍️ Short web/mobile pulse surveys. | ✍️ Web/mobile surveys + learning content. | ▶️ One-way modules; no real “listening”. |
| When it listens | ⏱ Constant sampling: frequent micro-conversations and “in-the-moment” check-ins around shifts, changes, incidents. | 🔁 Always-on pulse surveys (typically weekly/monthly cadence). | 🔁 Campaign-based pulses (e.g. quarterly, lifecycle, projects). | 🕐 Usually one-off or annual refreshers. |
| What you learn | 🧠 What’s happening right now at the coal face: work design issues, friction, hazards, mood, team dynamics, process failures. | 😊 How people feel about work: engagement drivers, wellbeing, intent to stay. | 😊 How people feel about culture, leadership, performance, inclusion. | 📚 Who watched the content and can pass the quiz. |
| Depth of insight | 🎙 Conversation-grade context, auto-tagged into psychosocial, sentiment and operational themes you can act on. | 📈 Scores + comments focused on engagement & wellbeing. | 📈 Scores + comments across EX, DEI, performance. | 🧮 Completion/quiz stats; limited context. |
| Frontline / deskless fit | 🧑🏭 Built by operators for operators: perfect for deskless, frontline and distributed teams with patchy device access. | 🧑💻 Works well where people have regular device access; frontline depends on survey participation. | 🧑💻 Strong for knowledge workers; frontline coverage varies by rollout. | 🧑🏭 Works where an LMS, time and devices exist; often inconsistent on the true frontline. |
| How managers get value | 📬 Push model: concise briefings and playbook-style prompts sent straight to managers; minimal time in dashboards. | 📊 Dashboards, heatmaps and action-planning flows. | 📊 Dashboards + benchmarks, manager playbooks and learning. | 📋 Completion reports; next steps are manual. |
| Scope | 🎯 Single layer to manage psychosocial risk, track sentiment and surface operational insights via conversations. | 😊 Sentiment, engagement, attrition risk. | 😊 Engagement, EX, performance, DEI (plus psychosocial surveys where configured). | ✅ Compliance and awareness only. |
| Sampling style | 🔍 Always taking the temperature through rolling conversations and automatic re-sampling of hotspots. | 🔁 Continuous survey pulses; strong for trend lines. | 📆 Periodic campaigns; strong snapshots. | 🕳 Long gaps between learning cycles. |
| Reporting & proof | 📑 Clear record of issues raised, patterns, and actions taken – easy to brief WHS, HR, execs and the board. | 📑 Trend and driver reports for HR and leaders. | 📑 EX and culture reports with benchmarks. | 📑 Training completion and quiz reports. |
Echo 🛰Best for frontline & deskless workforces
Best for
Psychosocial risk, sentiment and operational insight from the frontline.
How it listens
📞 60–90 sec phone/voice check-ins with adaptive questions (no apps, no logins).
When it listens
⏱ Constant sampling: frequent micro-conversations and “in-the-moment” check-ins around shifts, changes, incidents.
What you learn
🧠 What’s happening right now at the coal face: work design issues, friction, hazards, mood, team dynamics, process failures.
Depth of insight
🎙 Conversation-grade context, auto-tagged into psychosocial, sentiment and operational themes you can act on.
Frontline / deskless fit
🧑🏭 Built by operators for operators: perfect for deskless, frontline and distributed teams with patchy device access.
How managers get value
📬 Push model: concise briefings and playbook-style prompts sent straight to managers; minimal time in dashboards.
Scope
🎯 Single layer to manage psychosocial risk, track sentiment and surface operational insights via conversations.
Sampling style
🔍 Always taking the temperature through rolling conversations and automatic re-sampling of hotspots.
Reporting & proof
📑 Clear record of issues raised, patterns, and actions taken – easy to brief WHS, HR, execs and the board.
Peakon 📊
Best for
Org-wide engagement & sentiment tracking.
How it listens
✍️ Short web/mobile pulse surveys.
When it listens
🔁 Always-on pulse surveys (weekly/monthly cadence).
What you learn
😊 How people feel about work: engagement drivers, wellbeing, intent to stay.
Depth of insight
📈 Scores + comments focused on engagement & wellbeing.
Frontline / deskless fit
🧑💻 Works where people have device access; frontline depends on survey participation.
How managers get value
📊 Dashboards, heatmaps and action-planning flows.
Scope
😊 Sentiment, engagement, attrition risk.
Sampling style
🔁 Continuous survey pulses; strong for trend lines.
Reporting & proof
📑 Trend and driver reports for HR and leaders.
Culture Amp 🧩
Best for
Employee experience, performance, DEI.
How it listens
✍️ Web/mobile surveys + learning content.
When it listens
🔁 Campaign-based pulses (quarterly, lifecycle, projects).
What you learn
😊 How people feel about culture, leadership, performance, inclusion.
Depth of insight
📈 Scores + comments across EX, DEI, performance.
Frontline / deskless fit
🧑💻 Strong for knowledge workers; frontline varies by rollout.
How managers get value
📊 Dashboards + benchmarks, manager playbooks and learning.
Scope
😊 Engagement, EX, performance, DEI (plus psychosocial surveys where configured).
Sampling style
📆 Periodic campaigns; strong snapshots.
Reporting & proof
📑 EX and culture reports with benchmarks.
Online training 🎓
Best for
Showing people have completed required training.
How it listens
▶️ One-way modules; no real “listening”.
When it listens
🕐 Usually one-off or annual refreshers.
What you learn
📚 Who watched the content and can pass the quiz.
Depth of insight
🧮 Completion/quiz stats; limited context.
Frontline / deskless fit
🧑🏭 Works where an LMS, time and devices exist; often inconsistent on the true frontline.
How managers get value
📋 Completion reports; next steps are manual.
Scope
✅ Compliance and awareness only.
Sampling style
🕳 Long gaps between learning cycles.
Reporting & proof
📑 Training completion and quiz reports.
ROI Proof
Real-world examples from current deployments
Logistics Company — US$50m payroll
- $138k premium saving in Year 1
- Client net benefit after Echo: $55–83k
Mining Self-Insurer — A$3bn payroll
- $4–8m annual savings
- Client net benefit after Echo: $2–6m
Why It Works
Frontline engagement
60–70% participation in week one
Privacy by design
Cohort insights to management, private coaching to worker
Board-ready assurance
ISO 45003 aligned evidence pack in 90 days
Frequently Asked Questions
What if we don't see savings?
On Option 2 (Enterprise Savings Share), you only pay the low flat seat fee. There's no additional cost if savings aren't realised. With Option 1 (Simple Seat Pricing), you have budget predictability with a fixed monthly cost per worker.
How fast do we start?
We offer a 90-day Board Readiness Pilot with fixed scope. Week 1: workers onboarded with 60–70% participation. Weeks 2–4: model goes live and first interventions are logged. Week 12: Board pack delivered with ISO 45003 readiness documentation.
Can we change plans later?
Yes, you can switch between Option 1 (Simple Seat Pricing) and Option 2 (Enterprise Savings Share) at renewal. We'll help you pick the model that best fits as you scale.
What's included in the flat fee for Option 2?
The flat fee covers the same core platform features as Option 1: 90-second worker check-ins, risk heatmaps, ISO 45003 pack, private coaching, and management dashboards. The 20% savings share only applies to verified, measurable reductions in your insurance costs.
How do you verify savings?
We work with your CFO and carriers to document baseline costs, track premium changes, and attribute savings to Echo's interventions. CFO-ready reports provide full transparency and are auditable.
Ready to get started?
Book a 20-minute Risk Scan to see what Echo can do for your team.